Crisis Management


Risk management

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Risk Management for Globalization

   In recent decades, the internationalization of Japan and the Japanese people has proceeded ever further.
Japanese overseas travel increased and international industry branches were established.
The Japanese government declared that the country was a tourism nation. The 2020 Olympic Games will be held in Tokyo.
As a result, the number of foreigners coming to Japan in 2013 was 11,250,000, and the number of Japanese people who left Japan that same year was 17,470,000.
However, during an otherwise enjoyable personal trip, all travellers will surely experience overcrowded schedules as a result of limited time, along with stress due to differences in language and culture in an unfamiliar part of the world.
In addition, globalization must attract excellent corporate talent.
The risks that many people face in those situations must be considered.
Crisis management overseas involves many different situations, and each country and region of the world entails a similar degree of special risk.
We must also consider the fact that many people are defenceless when facing these risks.
From a moral and legal viewpoint of individual responsibility during travel and of the need to avoid negligence regarding safety considerations as a company, it is important to take measures to prevent accidents and incidents by analysing and understanding risk characteristics.
Is it not important for everyone to make the necessary arrangements when an accident or incident occurs?

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Unexpected Events Overseas

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What would you do in the event of an incident occurring overseas?

 Worst-case scenarios involve the need to repatriate the remains as a result of an individual being involved in an unexpected accident or experiencing illness at a travel destination and the procedures for helping the family.
The process and procedures for handling a body are generally specific to each country and region.
We must also consider that people have different ways of thinking about religion and have different cultures and customs, speak different languages, and that the level and structure of public institutions vary in different countries.
In addition, international natural disasters, political turmoil, riots, and terrorism, such as those occurred in recent years, are likely also to pose a problem for overseas workers and business travellers and companies as well as their families who have been dispatched overseas.
Each country and region of the world manages such crises in a unique way.

 Airhearse International can help you manage the processes involved in these potential domestic and international worst-case scenarios.
We can provide services according to your needs, based on consultation with all individuals involved, such as temporarily dispatching experienced staff and providing proxy for various procedures.

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Spirit of Providing High-Quality Service

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Unique Network System

Unforeseen circumstances, such as accidents that occur during overseas travel and sudden death, are especially difficult to describe.
Our experienced staff will provide the necessary assistance at any time.
Our unique network system is useful for all needs.
Unforeseen circumstances, such as accidents that occur during overseas travel and sudden death, are especially difficult to describe.
As a result, these are pressing situations for our customers that cannot be expressed in plain words.
We define these situations as emergency situations, and we can provide prompt and accurate assistance with these events.
Anyone may encounter potential risks when going abroad, whether they are travelling for work or leisure.
It is surely important to prepare thoroughly beforehand, in case the worst possible situation occurs.
 No matter when and where such an event may happen, our company, based on our experience and knowledge, can mobilize the operations and services in our network to fully understand what is needed in each particular case and to guide you promptly in meeting your particular needs.

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Corporate Spirit

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Angel Freight reflects our corporate spirit

 The corporate spirit we are aiming for reflects the qualities of an angel. Based on the goal of protecting Japanese nationals and contributing internationally, we strive to heal, even if slightly, the sadness that results from an individual’s sudden death, whether it occurs in a domestic or an international location.
The pilot who returns the deceased to their family engages in the international repatriation of mortal remains, complying with international standards and laws. Angel Freight’s mission is to provide quality based on high quality standards.
Our professional staff who are responsible for a particular mission can travel across international borders by utilizing our networks that are in place when repatriating the remains of Japanese people who have passed away outside of their home country.
Furthermore, we synchronize with sky and land time conditions to reduce lost time as much as possible. They can take advantage of our unique system, knowledge, and experience.
Airhearse specialists will bring the deceased back to our clients safely, securely, and quickly.
 In addition, we consistently provide high-quality services tailored to each country and to every need, whether carrying out the administrative procedures necessary for repatriating the body of a Japanese or returning to their home country the remains of a foreign resident who was in Japan.
We are committed to offering excellent service to every client as our top priority and to always communicating and cooperating with our stakeholders, regardless of whether they are domestic or international, in providing our services 24 hours a day, 365 days a year.
We at Airhearse International utilize our exceptional expertise to provide reliable daily services for the repatriation of mortal remains of Japanese people living and travelling abroad who have died as well as the repatriation of foreign nationals who have died in Japan.
We established our international repatriation business with the aim of providing customers with global standard repatriation of mortal remains services, and after more than 20 years of experience, we have become a company that can provide customers with reliable, high-quality service through our partnerships with other companies in the same industry in various countries.
I have held a belief in “dignity first” ever since I was an employee at a funeral company as well as had a vision for making an “international contribution” — and these are our unwavering guidelines. I hope our staff can work with you and at the same time share our high ideals and values.
As Airhearse Group, we can provide you with the best solutions, even in the event of an unexpected situation occurring in any corner of the world.

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Airhearse International Inc.
305A-1, No.1 International cargo Bldg.,
2-6-3 Haneda-kuko, Ota-ku,
Tokyo 144-0041 Japan
Phone:+81-(0)3-6459-9509
Fax:+81-(0)3-6459-9510